Who we are
SiteResolve is the trading name used by [LEGAL ENTITY NAME].
Our registered address is [REGISTERED ADDRESS].
For questions about this Privacy Policy or your personal information, contact:
[PRIVACY CONTACT EMAIL]
What this policy covers
This policy explains how we collect and use personal information when you:
- visit the SiteResolve website;
- join the SiteResolve waitlist;
- submit a contact form;
- register your interest in careers;
- respond to a survey or product-research request; or
- communicate with us.
Information we collect
Depending on how you interact with SiteResolve, we may collect:
- your name;
- work email address;
- company;
- role;
- industry;
- organisation size;
- information about your current defect-management process;
- the content of enquiries or messages;
- career-interest information;
- communication preferences;
- basic technical information about your browser and device;
- website-usage information where you have consented to analytics; and
- records of consent and unsubscribe requests.
How we collect information
We collect information:
- directly from you when you complete a form or contact us;
- automatically through strictly necessary website technologies; and
- through optional analytics technologies where you have provided consent.
Why we use your information
Waitlist registration and product updates
PurposeTo record your interest, send requested product updates and provide information about access.
Lawful basisConsent.
Contact enquiries
PurposeTo respond to your enquiry and keep an appropriate record of the communication.
Lawful basis[CONFIRM LAWFUL BASIS BEFORE PUBLICATION]
Careers interest
PurposeTo review information submitted for possible future opportunities.
Lawful basisConsent.
Website operation and security
PurposeTo operate the website, prevent misuse, diagnose technical problems and maintain security.
Lawful basis[CONFIRM LAWFUL BASIS BEFORE PUBLICATION]
Analytics
PurposeTo understand how visitors use the website and improve its content and structure.
Lawful basisConsent where non-essential cookies or similar technologies are used.
Who we share information with
We may use service providers to support website hosting, form processing, waitlist storage, email delivery and analytics.
Confirmed providers
- Hosting
- [HOSTING PROVIDER]
- Waitlist storage
- [WAITLIST STORAGE PROVIDER]
- Email delivery
- [EMAIL DELIVERY PROVIDER]
- Analytics
- [ANALYTICS PROVIDER]
- Other processors
- [OTHER CONFIRMED PROCESSORS]
These providers may process information only for the services they supply to us and subject to appropriate contractual requirements.
International transfers
[INSERT CONFIRMED INFORMATION ABOUT INTERNATIONAL DATA TRANSFERS, DESTINATIONS AND SAFEGUARDS.]
How long we keep information
- Waitlist information
- [WAITLIST RETENTION PERIOD]
- Contact enquiries
- [CONTACT RETENTION PERIOD]
- Careers interest
- [CAREERS RETENTION PERIOD]
- Consent records
- [CONSENT RECORD RETENTION PERIOD]
- Analytics information
- [ANALYTICS RETENTION PERIOD]
We delete or anonymise information when it is no longer required for the stated purpose, subject to any legal or operational requirement to retain it.
Your rights
Depending on the circumstances, you may have rights concerning your personal information, including the right to:
- request access;
- request correction;
- request deletion;
- request restriction;
- object to certain processing;
- request transfer of information; and
- withdraw consent where processing is based on consent.
These rights can depend on the applicable lawful basis and may not apply in every situation.
To make a request, contact [PRIVACY CONTACT EMAIL].
Withdrawing consent
You can unsubscribe from product emails using the link in each message.
You can also withdraw consent by contacting [PRIVACY CONTACT EMAIL].
Withdrawing consent does not affect processing that took place before consent was withdrawn.
Cookies
We use strictly necessary technologies to operate the website. We use optional analytics or preference technologies only as described in our Cookie Policy and, where required, after you have provided consent.
You can review or change your choices through Cookie settings.
Security
We use organisational and technical measures appropriate to the information we process.
Children
The SiteResolve website and waitlist are intended for people acting in a professional or business capacity. They are not directed at children.
Complaints
Please contact us first if you have concerns about how we use your information.
You may also have the right to complain to the Information Commissioner’s Office. Information is available at ico.org.uk.
Changes to this policy
We may update this policy when our services, providers or legal obligations change. The effective date at the top of the page shows when the current version took effect.
Contact
Privacy questions and requests should be sent to:
[LEGAL ENTITY NAME][REGISTERED ADDRESS][PRIVACY CONTACT EMAIL]